Website Terms & Conditions

1. Ownership of Intellectual Property
All content on this website, including but not limited to images, branding, designs, text, and logos, is the exclusive property of Red Velvet Collective. Reproduction, distribution, or unauthorized use of any material is strictly prohibited without prior written consent.

2. Refund Policy for Digital Products and Courses
We strive to provide high-quality digital products and courses. Refunds are available under the following conditions:
-Requests must be submitted within 14 days of purchase.
-Refunds are issued if the product/course was not accessed or downloaded.
-No refunds for courses or products marked as “final sale” or discounted items.
To request a refund, contact us at hello@redvelvetcollective.com.

3. Limitation of Liability
Red Velvet Collective is not liable for any damages arising from the use of our website, products, or services. Users access the website at their own risk.

4. Dispute Resolution
All disputes will be resolved through negotiation, mediation, or arbitration before resorting to court proceedings. Both parties agree to first attempt good-faith negotiations to resolve disputes. Arbitration will occur in Duval County, Florida.

5. Governing Law
These terms are governed by and construed in accordance with the laws of Duval County, Florida.

Privacy Policy

1. Personal Information We Collect
We collect personal information to improve our services and meet legal obligations. This may include:
-Contact Information: Name, email, phone number.
-Payment Information: Billing address, payment method details.
-Usage Data: IP address, browser type, and site activity.

2. Why We Collect Personal Information
We collect your data to:
-Process transactions.
-Deliver products and services.
-Send updates, newsletters, and promotional offers (with your consent).

3. How to Unsubscribe or Opt-Out
To unsubscribe from communications:
-Click the “unsubscribe” link in emails.
-Contact us at hello@redvelvetcollective.com to request removal from our mailing list.

4. How to Contact Us
For any questions, concerns, or requests regarding your data, contact us at:
-Email: hello@redvelvetcollective.com
-Phone: 412-337-2743

5. Sharing of Personal Information
We share personal data only with trusted third parties, including:
-Service providers for payment processing or order fulfillment.
-Legal authorities if required by law.
We do not sell personal information.

6. Security Measures
We employ industry-standard security measures, including encryption and firewalls, to protect your data.

7. Dispute Resolution
For privacy-related disputes, contact us directly to resolve the issue. If unresolved, disputes may be submitted to binding arbitration in Duval County, Florida.

8. Changes to This Policy
We may update this policy as needed. Updates will be posted on this page with an updated effective date.